The community members are experiencing timeouts when making requests to the oai.hconeai.com API. They are looking for an uptime checker to track the health of the API. The community members have tried using the status.helicone.ai service, but it does not seem to be showing the timeouts they are experiencing. They are unsure if the timeouts are coming from their own system or from the OpenAI API. The community members have a large volume of requests, making it difficult to identify the specific requests causing the timeouts in the Helicone dashboard. One community member has reported that the issue is happening intermittently, especially with the gpt-3.5-turbo-1106 model, but not with the gpt-4 model. Another community member has requested to be added to the organization so they can investigate further.
We are facing the same issue since an hour. It is happening intermittently and especially with models like gpt-3.5-turbo-1106. We noticed that it wasn't happening with gpt-4