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Justin
Offline, last seen yesterday
Joined August 29, 2024
HI @keith we currently do not support this, for our proxy. If you want to use this integration you will have to use our manual logger here:
https://docs.helicone.ai/getting-started/integration-method/custom
4 comments
J
k
Hi! What settings do you have enabled? Are you using prompt security? Have you tried to remove helicone to verify Helicone is causing the latency?
2 comments
p
Like you call it within the same VPC?
4 comments
h
J
The error you are seeing in the screenshot is a parsing error that we need to fix when rebuilding your stream - would you mind DMing me your email and would it be okay if I added myself to your organization so I can debug?
2 comments
J
M
Hi - I followed up over DMs, but I. can try to help here.

Typically a Helm Chart is pretty overkill for most people's usecases. I would highly recommend using a single node service on a single EC2 to run Helicone during an MVP stage, or partnering with us to use our enterprise cloud offerings if you are concerned about security/privacy with our basic cloud offerings.

If you still want to go down the HELM route, can you share some more logs of the other containers?
I suspect there is a networking error, or the DB or auth service is crashing.
2 comments
J
h
@prasad https://github.com/Helicone/helicone-helm-chart

It is very much in the works and depends on Hashicorp as an external service
8 comments
h
J
J
Justin
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Thank you

Hi Harry! There is a known bug with the api this will be fix tomorrow 🙂 sorry for the inconvenience
3 comments
h
J
Yeah you can filter on the dashboard by custom property
5 comments
J
a
In dbexecute can you print the query and the parameters? - Also let's make this into a thread 🧵
25 comments
J
T
as columns on the requests page
6 comments
a
J
@Sam I know this is your issue. We are working on this
1 comment
S