Missing Requests

Hi ! thanks for reporting, I think there was a small bug I just pushed for 5 minutes. Can you try again?

still don't see it :/ i even tried it in a private window to make sure there were no caching issues

hmm let me take a look

I am still getting requests through on my end... was it working earlier today?

I haven't actually touched helicone today till just now. The last request I see is today at 1:21 PM (it is 3:42 PM for me rn as I'm in Hawaii)

Oh for the last 2 hours?

Can you add me to your org please?

justin@helicone.ai

just added

I am going to add a key if that is okay?

API key? yeah thats fine we can just remove u + the key later

Woa i just saw a ton of requests come in

hm yeah i just ran a test with one that has a few requests in one. so those came in but the one i was referencing is still not showing 🤔

really interesting 🤔

It might be failing to log for some reason

its weird bc the API response comes through fine on my end it just doesn't show in Helicone. not sure if this is a similar edge case that i encountered last time where i had some sort of illegal SQL character that caused the save to your DB to fail 😓

I think one of your engineers had to add logic to remove any illegal characters

oh yeah we did. We need better tracing tools on our end to find when this stuff happens.

Do you happen to have an example request that is not being logged?

Also - hopefully you're safe w/all the fires and stuff 🙌

the property ID for the request that didn't get logged (we save the IDs in our DB) is this one: b4562fa5-b25c-481d-9f1f-9aa1f8f30515

and thank you! im on a diff island and safe ❤️

okay this is helpful!

it seems to have resolved for the other API calls so it must be a weird edge case I hit

yeah 100% are you able to reproduce this again?

nope doesn't seem like it. might just have been something weird in the response i was getting back in the LLM that caused it to fail to save on the helicone side? not sure 🤷‍♀️

Hmm strange 🤔, we are going to try to add some more telemetry so hopefully when a db insert fails we can get more insight into why

cool ill remove u + the api key from our org now then?

Yes please - thank you