Hi,
I'm not seeing my latest requests in the Helicone /requests page but the API call is coming through fine in my app. I just wanted to look up my specific call to see the details of what went down. I do pass in a property ID and I tried looking it up by the ID and the request is not coming up.

The /requests page suddenly stopped working for me. I tried signing out and back in (it failed the first few times and then redirected me to the welcome page). The Skip Welcome page button also didn't work for me.

Not sure why the requests page suddenly started to fail?

Hi, I was trying to access our requests page and it keeps erroring out.

Hi,
It seems like for the Anthropic model, the "Pretty" non JSON view is not working.

I am seeing this error:


Curious if this will be fixed anytime soon?

Hi,
We have seen some behavior lately where sometimes we are missing the log of our API call. We make 2 API calls in our app, one to ask the LLM to generate a better 'question' based on the chat history and its calling the GPT Completion API. We then make a second API call to the LLM with the actual user input and some context documents and its calling the GPT Chat API.

It's this second call that sometimes doesn't show up. Me and another engineer have both seen it. For reference I just tested 5 different questions and didn't see the second API call but on the 6th one it came through. I'm not sure what might be the cause of this as we are calling the Helicone API when making both our API calls.

Hi,
I was loading the /requests page today and its very slow / wonky. A lot of times it doesn't load the requests or it shows up after a few minutes. My team members are running into the same issue. I also am not seeing our custom properties when it does load 😢

Hi, do y'all have suggestions on how to get query Helicone data and get it into an analytics platform like Mixpanel or Amplitude?

Hi,
I was trying to use the Templated Prompts per the docs but I'm getting this error:
{
"code": null,
"type": "invalid_request_error",
"param": null,
"message": "Unrecognized request argument supplied: headers"
}

How do I use templated prompts with the NPM library in Typescript?

Hi,
We are trying to query the data we are sending to Helicone as we want to store it in our own DB's. However, I'm not seeing any data being returned when I query for the latest response in the playground (basically copied and pasted the sample code and put in my API key per the documentation instructions. I'm not sure what I'm doing wrong here...

The second issue I'm hitting is that we are using LangchainJS to power our API calls via a ConversationalRetrievalQAChain. However I'm seeing that our history isn't being stored in the Helicone requests (i.e. each API call is coming through as a request / response and the history isn't being tracked which used to be the case if I query from OpenAI directly). Wondering if there's any ways to get around this as the conversation history is very important for us to store in our DB.

Thanks,
Veronica