Hi, I was loading the /requests page today and its very slow / wonky. A lot of times it doesn't load the requests or it shows up after a few minutes. My team members are running into the same issue. I also am not seeing our custom properties when it does load 😢
No issues yesterday (as far as I can remember I didn't use Helicone as much yesterday but I think I loaded the requests page at least once)! Only seeing problems when loading the page today.
Heya all! I just signed up for the first time and evaluating this product, really like the idea, but also finding the requests page isn't loading and all the pages are quite slow
to keep you guys in the loop, looks like a problem with our clickhouse instance. we're working with the clickhouse team currently to try and get this resolved
Not sure if it's related, but I'm getting a 500 on the dashboard pages now.
I signed up some hours ago to test it out, but had to disable it as the API seems to slow down the OpenAI generations (in particular the caching functionality?).
I assumed the slower OpenAI API respones were related to the dashboard issue (services down in general), but maybe it's also caused by OpenAI's annoucement of updated plans + the new "functions"-feature. Will test again before raising any further issues