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Updated 4 months ago

Weird SSL errors from local

I'm getting SSL errors when trying to connect to the Helicone API. What's strange is that it's only happening on my local environment, seemingly randomly started happening yesterday, and doesn't have an issue if I send requests to OpenAI directly. Did anything change on your end that might help my investigation?

I'm using the ruby-openai library for this

9 comments

JJustin

Hi! Yes - we are speaking with Cloudflare to resolve this issue- in the meantime you can use oai.helicone.ai instead

SSohil (Tusk)

Hey team, I've been getting errors locally as well the past week or so - for both Anthropic and OpenAI.

Any update from Cloudflare?

JJustin

Hi Thanks for messaging - can you try oai.helicone.ai instead?

SSohil (Tusk)

That works! Thanks for the update!

rradu

This temporary fix worked for me ^. There may be another cloudflare issue or something.

ccaelin

Having this same issue with oai -

Plain Text

 export const openai = createOpenAI({
  apiKey: env.OPENAI_API_KEY,
  baseURL: "https://oai.hconeai.com",
  headers: {
    "Helicone-Auth": `Bearer ${env.HELICONE_API_KEY}`,
    "Helicone-Property-Environment": process.env.NODE_ENV ?? "development",
  },
});

JJustin

Hi please use oai.helicone.ai instead

ccaelin

Getting

APICallError [AI_APICallError]: Unknown request URL: POST /chat/completions. Please check the URL for typos, or see the docs at https://platform.openai.com/docs/api-reference/.

JJustin

https://oai.helicone.ai/v1

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