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Updated 4 months ago

Ssl error proxying requests through helicone

I'm getting an SSL error proxying my requests through Helicone (using openAI client). It's either failing to get the new certificate and/or only working with TLSv1.2

Any ideas? https://oai.hconeai.com loading on Chrome, but not on Safari. Started happening Sunday. Spent > 1 hour trying to debug w/ devops but no success. Anyone else?



EDIT: Replace base URL
Workaround: https://discordapp.com/channels/1020597994703310878/1248050543361003560/1248050543361003560
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3 comments
HI @radu can you share where you found the docs to use hconeai.com? We are trying to push everyone to use helicone.ai for proxy moving forward
Sorry you had to spend 1hour+ debugging.
All good!

It was .env vars (we keep the OAI base URL as an env var) that I inherited from other engineers (for 2 separate projects I work with). I didn't actually check documentation to get the updated Base URL.
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