Helicone Community Page

Updated 4 months ago

Negative User Cost

Any idea how this occured?
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10 comments
Looking through it, logs show 0 tokens used but when I click in its a request that ran flawlessly with no issues
Hey ! Is this on the requests page or user page? And do you mind sharing the model associated with these requests?
Looping in and any ideas here?
Hey thanks for looping me in. ahh this is a known issue. This happens when there is a streaming request we failed to process the returned body. Would you mind if you shared the requestID with us?

Internal Tracking ID: 552
Is just one fine? I got pages of them oddly
heres a few:

c7394ae6-6571-43ed-bd4c-030b0a18baea
7aaa8d7c-ad53-4778-9a01-bfb28bc8c903
44913a3c-dbb8-4a99-999d-66fd809f7764
ac8691c8-55cb-4f64-9d36-75e7ff5f72a5
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