Model pending mapping

Question

what does "Model is pending mapping" mean on the request view? seems like a straightforward OAI call but it's not prettifying it. what seems to be an identical one is, on the other hand

Justin · Answer

Hi Alex! Thanks for your message - this typically shows us on a gateway request for an unsupported model+provider. However we should absolutely support gpt4o. Can you share more about your configuration? Are you using assistants by chance?

Alex · Answer

no, I'm running Vapi through Helicone

Alex · Answer

it seems like the only difference is the presence of "metadata" parameter

Alex · Answer

both requests were made through Postman

Alex · Answer

(which then goes through my own proxy)

Alex · Answer

@Justin any ideas?

Alex · Answer

@Justin is there someone else perhaps that can assist here?

Justin · Answer

Hey @Alex sorry for the delay - this got lost in the discord ether. I creaated a supprot ticket

Justin · Answer

would you mind sharing your ORG ID with us?

Alex · Answer

21304d84-edec-45e5-a998-a7363bd40860

Helicone Community Page

Model pending mapping