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Helicone HTTP Error 522

Using the cloud service I often see 522 error which returns a HTML page like:

Plain Text

<title>oai.hconeai.com | 522: Connection timed out</title>

retrying the results doesn't resolve the error.

3 comments

JJustin

Thanks for reaching out. We have seen this with one other customer. We are actively working with Cloudflare to resolve this issue. Are you able to end any other logs or maybe a HAR file? This will help us a lot trying to nail down this issue

hhaoyu

I can give you an ID for such a request. Would that be helpful? Request ID: "eb0b3abb-0cc3-4b37-bf21-96ea0aa70b88"

hhaoyu

let me know if you need more request IDs or other infomation. thanks!

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