Helicone Community Page

Updated 3 months ago

Helicone

I'm having issues logging in with a newly created account. In a new incognito, logging in with email (new account), I'm redirected to: https://us.helicone.ai/signin?unauthorized=true. It's erratic; sometimes I get to the /welcome screen first where I'm asked to create an organization. Up on hitting 'next' im redirected back to that signin URL. Or sometimes I don't get to /welcome at all and just get thrown into a loop. Any ideas?
C
J
5 comments
I notice sometimes a "you have been logged out due to unauthorized access" message will flash quickly as I'm redirected.
Hundreds of errors piling up in the console
Hi @Chris C sorry for the inconvience. We are switching to a new auth package this week that should fix this issue. Are you still experiencing this?
It started working as of yesterday afternoon!
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