Helicone Community Page

Updated 4 days ago

Getting KV PUT failed HTTP 429

Getting random "KV PUT failed" failures, causing my app to fail at random times. And it's NOT during heavy loads from my app - you can check our logs, we're pretty boring quite users haha. Here's the message (our app does auto-retry 5x times):

Plain Text
(PID 2922) 2025-01-13T14:02:15.885Z  [ERROR] callChatModel.js:2868: Requesting https://oai.hconeai.com/v1/chat/completions hit HTTP error '500' (Request failed with status code 500) {"helicone-message":"Helicone ran into an error servicing your request: Error: KV PUT failed: 429 Too Many Requests","support":"Please reach out on our discord or email us at [email protected], we'd love to help!","helicone-error":"{}"}


I'm going to have to turn off routing request thru helicone because we cannot afford to have our users experience this "random crash" - but any way around this?
J
1 comment
Hi - If you are using Cache or rate limit, can you please turn those off for now?
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