Helicone Community Page

Updated 13 hours ago

Dear Sir/Madam,I hope this message finds you

Dear Sir/Madam,

I hope this message finds you well.

I am reaching out regarding the retention period of user logs. According to the available information, it appears that logs are stored for a period of three months. I would like to inquire whether it is possible to extend this retention period indefinitely, and if so, whether this option would be available for an additional fee.

Thank you in advance for your assistance. I look forward to your response and am happy to provide any further details if needed.

Best regards,

Ferdinand Yao ALLOWAKOU
OUEBX SARL
J
F
2 comments
Hi Ferdinand -

Thank you for your message. Can you please email support@helicone.ai with the same inquiry and we can handle this through there?
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