Log in
Log into community
Helicone Community Page
View all posts
Related posts
Did this answer your question?
π
π
π
Powered by
Hall
Inactive
Updated 4 months ago
0
Follow
Cloudflare 524 error for Anthropic requests over 100 seconds
Cloudflare 524 error for Anthropic requests over 100 seconds
Inactive
0
Follow
M
Marshall
4 months ago
Β·
I'm getting a 524 from Cloudflare for any Anthropic requests that take > 100 seconds. Is this expected and is there a setting that can be changed?
J
M
12 comments
Share
Open in Discord
J
Justin
4 months ago
Hi Marshall which domain are you using?
anthropic.hconeai.com
or
anthropic.helicone.ai
J
Justin
4 months ago
Thanks for flagging
J
Justin
4 months ago
I think this should be fixed for helicone.ai
J
Justin
4 months ago
can you check again
M
Marshall
4 months ago
Will check right now!
M
Marshall
4 months ago
I've got some good >100 second runs so I think that works! What is the new upper limit?
M
Marshall
4 months ago
(Never answered but I was, in fact, using anthropic.helicone.ai... Haven't tested any long runs with the openai endpoint yet.
J
Justin
4 months ago
6000 seconds
M
Marshall
4 months ago
Don't think I'll be hitting that limit... π
J
Justin
4 months ago
Haha definitely not. I think anthropic and most providers have a built in 15 min timeout
M
Marshall
4 months ago
Well, thank you so much! Most of our runs are >2 mins (I just kind of ignore the latency dashboards...) so this was the difference between switching observability to Helicone and looking for another provider.
J
Justin
4 months ago
phew that's good! thanks for flagging @Marshall and sticking with Helicone π
Add a reply
Sign up and join the conversation on Discord
Join on Discord