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Updated 4 months ago

Cloudflare 524 error for Anthropic requests over 100 seconds

I'm getting a 524 from Cloudflare for any Anthropic requests that take > 100 seconds. Is this expected and is there a setting that can be changed?
J
M
12 comments
Hi Marshall which domain are you using? anthropic.hconeai.com or anthropic.helicone.ai
Thanks for flagging
I think this should be fixed for helicone.ai
can you check again
Will check right now!
I've got some good >100 second runs so I think that works! What is the new upper limit?
(Never answered but I was, in fact, using anthropic.helicone.ai... Haven't tested any long runs with the openai endpoint yet.
Don't think I'll be hitting that limit... πŸ™‚
Haha definitely not. I think anthropic and most providers have a built in 15 min timeout
Well, thank you so much! Most of our runs are >2 mins (I just kind of ignore the latency dashboards...) so this was the difference between switching observability to Helicone and looking for another provider.
phew that's good! thanks for flagging @Marshall and sticking with Helicone πŸ™
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