Helicone Community Page

Updated 6 months ago

Cant log in with github

At a glance

The post indicates that the user is receiving an error message: "Unsupported provider: provider is not enabled". In the comments, a community member suggests checking a GitHub pull request (#980) that may contain a fix for a similar issue. However, the fix is still awaiting review. Another community member asks if the issue is specific to the EU, and the discussion reveals that the problem is indeed related to GitHub being broken in the EU, but not in the UK. The community members recommend using Gmail as a workaround until the issue is resolved.

I receive: {"code":400,"error_code":"validation_failed","msg":"Unsupported provider: provider is not enabled"}
D
J
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9 comments
To fix the error "provider is not enabled" when trying to log in with GitHub, you can follow these steps:

  • Check out the fix provided by a user named justin75. He created a pull request on GitHub that addresses a similar issue.
  • Review the fix and see if it resolves your problem by visiting this link: GitHub Pull Request #980.
Please note that this fix is currently awaiting review by Justin's team, so it might not be merged into the main codebase yet. However, you can still review the changes and apply them manually if necessary. source
Is this for the EU?
(I keep forgetting brexit is a thing)
Github is broken in the EU right now, sorry this is a known issue. we will be resolving soon, can you just use gmail for now?
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