Helicone Community Page

Updated 2 months ago

Canceling a subscription at the end of a trial period

At a glance

A community member is trying to cancel their subscription before the end of a 14-day trial period, but they cannot find the option to do so. Another community member suggests they can cancel the subscription by going to the "manage subscription" and "billing" sections. However, the original poster says they tried this but the button did not lead to any further options or views. A third community member offers to cancel the subscription for the original poster if they provide their email address, but there is no explicitly marked answer in the comments.

I’m coming up on the end of my 14 day trial and need to cancel my subscription but don’t see an option to do that.
J
j
4 comments
you can click manage subscription and cancel here

/settings/billing
I’ll try in a different computer, but when I click on manage subscription the button reacts to the click but presents me with no further options or views.
hmm if you send me your email i can cancel for you
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