Helicone Community Page

Updated 2 months ago

The Unanswered Question: Seeking Guidance in the Right Place

At a glance

The community member has posted a link to their question in the general channel, as it has not received any replies yet. In the comments, the community member provides additional context, explaining that the dashboard is not parsing all the data being sent by Ollama, resulting in the loss of metrics on tokens. The community member expresses disappointment at the lack of response from Ollama support over the past week, and suggests that there should be more transparent documentation around the limitations and integration issues with Ollama to help others avoid similar scenarios.

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I don't like to spam but I'm going to drop a link to my question I put over in general since it hasn't gotten any reply yet, hoping I just asked in the wrong place. https://discord.com/channels/1020597994703310878/1329849707563843615/1331272329422180363
K
2 comments
For some additional context/specifics, the issue I'm having ATM is that the dashboard shows some basic stats on response time and overall calls, but is not parsing any of the additional data being sent by Ollama so I'm losing all the metrics on tokens, etc.
Bummer to not get any response here or to my emails for over a week, I'll take that as a signal that ollama support isn't something that the team is interested in prioritizing and that this product isn't for me. I would ask that there would be more transparent documentation around the lack of statistics and integration limitations for Ollama so that others like me can avoid this scenario. Cheers.
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