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p
pax
Offline, last seen 4 months ago
Joined September 3, 2024
p
pax
·

Timeout

Hello,
I've been experiencing timeouts using the free plan of Helicone. I intend to upgrade to premium, but currently I'm building my product.
At some point I got 500 Internal Server error, other times just timeouts.

This is the config I'm using:

Plain Text
  const model = new ChatOpenAI({
    temperature: 0,
    modelName: 'gpt-4',
    verbose: true,
    openAIApiKey: 'sk-xxx',
    configuration: {
      basePath: 'https://oai.hconeai.com/v1',
      baseOptions: {
        headers: {
          'Helicone-Auth': `Bearer sk-XXX`,
          'Helicone-User-Id': XXX,
          'Helicone-Cache-Enabled': true,
          'Cache-Control': 'max-age=86400',
          'Helicone-Retry-Enabled': true,
          'Helicone-Property-XXX': `XXX`,
          'Helicone-Property-XXX': `XXX`
        },
      },
    },
  });


Are there any limitations? My usage is 200 / 100,000

Thanks
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