Custom properties not showing in results table anymore

ssergeyk

Despite being recorded (see second screenshot).

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8 comments

ssergeyk

org id b15046aa-bf53-460e-aee7-ae3908bcae35

DDuckie

To address the issue of custom properties not appearing in the results table even though they are recorded, you can follow these steps:

Ensure Proper Header Format:

Verify that you are using the correct header format for custom properties. The header should be named in the format Helicone-Property-[Name] where [Name] is the name of your custom property.

Example:

Plain Text

curl https://oai.helicone.ai/v1/completions \
  -H 'Content-Type: application/json' \
  -H 'Helicone-Auth: Bearer HELICONE_API_KEY' \
  -H 'Helicone-Property-Session: "24"' \
  -H 'Helicone-Property-Conversation: "support_issue_2"' \
  -H 'Helicone-Property-App: "mobile"' \
  -d ...

source

Check Request ID:

Ensure that each request has a unique Request ID. You can pre-define the Request ID and assign it to the header Helicone-Request-Id.

Example:

Plain Text

import { OpenAI } from "openai";
const uuid = randomUUID(); // define your Request ID
const configuration = {
  apiKey: process.env.OPENAI_API_KEY,
  basePath: "https://oai.helicone.ai/v1", // Set the API endpoint
  defaultHeaders: {
    "Helicone-Auth": `Bearer ${HELICONE_API_KEY}`,
    "Helicone-Request-Id": uuid, // Assign your Request ID
  },
};

source

Update Custom Properties Post-Request:
- If you need to update custom properties after the request has been made, you can do so by making a PUT request to the designated API endpoint. Ensure you have the correct Request ID from the response header helicone-id.
- Example:
```python
const { data, response } = await openai.chat.completions
.create({
model: "gpt-4o",
messages: [
{
role: "user",

DDuckie

content: "Write 5 random words",
},
],
})
.withResponse(); // include this line

console.log(response.headers.get("helicone-id")); // get the request ID

``
   [source](https://docs.helicone.ai/features/advanced-usage/custom-properties)

4. **Verify Data in Helicone Dashboard**:
   - After ensuring the above steps, check the Helicone dashboard to see if the custom properties are now appearing in the results table. You can access the Helicone UI at

http://localhost:3000` and add users or check logs as needed.

If you have followed these steps and the custom properties still do not appear, you may want to reach out to Helicone support at help@helicone.ai or schedule a call with the team for further assistance. source

ssergeyk

Not helpful

CCole

Hi , sorry about the inconvenience, we’re looking into this and will get back to you soon.

ssergeyk

Filtering still works so not a huge deal

CCole

Hi, we pushed out a fix last night. Is it working for you now?

ssergeyk

yes, thanks

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Custom properties not showing in results table anymore